7+ years of hands on experience with Cisco Nexus and IOS based enterprise class routers, switches and firewall product lines.
3+ years of hands on support experience with Cisco UCS, or VCE vBlock Cloud product lines.
Expert level understanding and experience with routing protocols, specifically BGP, OSPF and EIGRP.
Expert level understanding and experience with Cisco routers 3945s, 2911, etc., Cisco ASR routers 4511s, 1002, 1004, etc.
Expert level understanding and experience with Cisco Nexus 9000/7000/5000 series switches
Expert level understanding and experience with 802.1q, STP, RSTP, MSTP, VLAN, MPLS
Expert level knowledge of firewall management, preferably with Cisco ASA firewalls and Firewall service models.
Expert level understanding and experience with Palo Alto firewalls. Expert level knowledge of load balancing technology preferably with F5 BigIP Local Traffic Manager. Expert level understanding and experience with IPSEC VPN(s) tunnels.
Expert TCP/IP packet analysis, using Wireshark or raw packet captures using tcpdump. Knowledge and experience of Spine leaf architecture Exceptional analytical and problem solving skills, with logical problem solving from Layer 1 through Layer 7 of the OSI model. Ability to understand business requirements for technical needs and utilize the business requirements information to prioritize work, develop solutions, and set urgency for others.
Ability to follow policies and procedures that dictate minimum standards for ticket handling, such as customer communication status updates, timelines for escalation, management communication status updates, etc.
Experience with high availability environments with 99.99% SLA. Ability to express complex situational information verbally and in written form.
Excellent oral, written and interpersonal communications skills. Exceptional documentation skills are required.
Ability to complete tasks with minimal supervision. Ability to document instructions and procedures and provide training to lower level network engineers. Ability to work well under pressure.